FAQs

We Are Here To Help You With Any Questions You May Have

Yes, PULP SHRED provides residential pick-up service. Our motto is “A box or two, we’ll shred for you.” We do not have minimum service volume requirement, so whether you have a single box or a few, you are welcome. We also offer drop-off/drive-thru service and you can visit our conveniently located facility for your shredding needs.

We can shred just about anything, but we mostly shred paper. Our state-of-the-art shredding technology shreds your paper, while producing a higher quality of shredded paper. We co-mingle the shredded paper to further provide enhanced security of your documents and bale them into recyclable grade shredded paper for processing by paper mills.

Our latest shredding technology can securely destroy materials like:

  • Paper
  • Cardboard
  • CDs, DVDs, USB Drives
  • Credit Cards, Casino Chips, Employee ID Cards
  • X-Rays, Medicine Pill Containers, Patient Labels
  • Product Prototypes, Product Samples, Recalled/Cancelled Products
  • Uniforms & Badges

If you have any questions about the material you would like to shred, please contact us directly.

Not at all. Your time is valuable and at PULP SHRED, we want to make your life easier and not add unnecessary restrictions. All you need to do is put the documents into the PULP SHRED provided secure containers (or your boxes) and that’s it. You don’t have to worry about removing anything else, not even paper clips, ring binders, folders, staples or binder clips. Our state-of-the-art shredding technology can handle all that and more.

Most businesses, regardless of size, collect sensitive information from both clients and employees. We may not be aware, but all of us possess such vital records/personal information, some more so than others.

Some examples of vital records include:

  • Birth, marriage, and death records
  • Medical records
  • Business & personal financial records
  • Employee records
  • Tax records
  • Government/municipal records
  • Condo documents
  • Land titles
  • Deeds/wills
  • Patents
  • Contracts

In the wrong hands, this information can cause a lot of problems for both the individual and the company.

At PULP SHRED, our service motto is “No job too small. No job too large.” We do not impose a minimum service volume requirement. We serve home and business alike, with flexible scheduling options. Our services are customized to your unique needs and we offer same business day pick-up. You can also drop-off your boxes at our location for confidential shredding.

Our business customers range from small offices to major organizations. PULP SHRED offers confidential shredding program tailored for small to large businesses, such as reoccurring scheduled service, one-time document clean-out/purge, consolidated billing, personalized customer service and account management, and detailed reporting.

If your container is full ahead of the routine service, just give us a call. PULP SHRED will be happy to schedule a call-in pick-up service. We offer Quick Service Within 24-Hours of Call-In (during regular business hours), so a PULP SHRED service professional can be at your location in no time. At PULP SHRED, we routinely monitor our customers usage and can provide you with additional containers or increase the frequency of your service, should you so choose.

PULP SHRED provides secure document destruction service, adhering to the stringent security practices and procedures established by the National Association for Information Destruction (NAID). We take your safety of your confidential documents seriously. Some of our secure features include:

    1. 1. Carefully screened and trained personnel
    1. 2. Barcode scanning of containers to ensure auditable processes
    1. 3. Secure transportation of containers to off-site facility
    1. 4. Rigorous building access control and careful off-site destruction
    1. 5. Complete reporting and analysis, including the industry first “secure video verification” of your shredding for auditable purposes

 

PULP SHRED has a Zero landfill paper waste policy. 100% of your shredded paper is commingled, baled and sent to paper mill for processing and converting into new paper products. PULP SHRED’s closed loop system ensures your shredded paper comes back as new paper products, such as: printer paper, paper bags, facial tissues, toilet rolls, newsprint.

PULP SHRED is Calgary’s greener alternative for confidential document destruction. Green is one of our three core values. We maintain accurate weight logs and can provide our customers with an Environmental Impact Certificate, should they so choose.